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Articles

Introducing the New HelloMD Store

Introducing the New HelloMD Store

Articles

Introducing the New HelloMD Store

by HelloMD

A year ago


Introducing the New HelloMD Store

For three years, our customers have been asking us why they can’t buy the cannabis products they learn about on our website. Well, today, I’m excited to announce the launch of the HelloMD shopping experience.

What Is the HelloMD Store?

Customers who live in one of our delivery service areas (see below for more info) can now order products at HelloMD.com. These products will be delivered safely to your door within two hours by a professional delivery driver.

What Do We Sell?

We sell a thoughtfully curated selection of products from some of the leading cannabis brands in California—roughly 20 brands in total, with upwards of 200 different products to choose from. We’ve chosen to work with these brands to offer a select number of product options, because we believe they’re the best fit for our health and wellness-minded consumers.

That said, this is just the beginning. We'll continue to add products over time based on the feedback we receive from our community.

Why Are We Doing This?

Our vision at HelloMD has always been to serve as the best online resource for cannabis consumers—to answer questions, connect patients to others like them, and provide advice and information from medical professionals and brand experts on how cannabis can help them. The natural next step, of course, has been to give consumers the ability to purchase products in the same place. Our launch today supports that goal.

What’s the Purchase Process Like?

The purchase process is easy and intuitive. Simply add the products you want to your shopping cart, check out, and follow the instructions provided to complete your order. The products will then be delivered to your home or office within two hours by a professional driver carefully vetted by our team.

Why Do I Have to Pay With Cash?

Under current banking regulations, our federal government has made it illegal to purchase cannabis products using a credit card—despite the fact that adult-use cannabis is legal in the state of California. Although some retailers allow for credit card transactions, they run the risk of having their bank accounts shut down if this activity is discovered by that bank. So, for the time being, purchases will require cash on delivery.

Is it Safe to Make a Purchase?

Your safety and delivery experience are very important to us. As such, our delivery drivers are carefully selected, managed and vetted by our team And they’re equipped with company-owned cars.

Why Should I Shop at HelloMD?

You should shop with us, because we have:

  • A great selection of products from leading brands
  • Everyday, low prices
  • Friendly, knowledgeable customer service ready to assist you
  • Professional delivery drivers who will bring you your order within two hours

What Are the Delivery Areas HelloMD Sells to Currently?

We’ve launched in San Francisco, Oakland, Alameda, Berkeley, Emeryville, Piedmont, San Leandro, Albany and Hayward, and have plans to rapidly expand our service throughout California in 2018. Have a look at our service areas page, and stay tuned for future announcements as we work to expand the areas we deliver to.

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