Q&A

How can I reset my password?

"I am registered but cannot log in. Help! Thanks "


Hi there,

Sorry to hear you are having trouble. Please use this link to reset your password: https://www.hellomd.com/forgot-password

Please enter the email address registered with HelloMD and select the "Send Password Reset Email" icon. Within a few moments, you should receive an email from "NoReply@HelloMD.com". Please be sure to check your spam, junk and trash folders for an email with the subject: "HelloMD Password Reset".

You can click the "Change Password" button or the URL in the body of the message. It should open up a new window and there will be an area to enter your new password. Once entered, you should see a message stating that your password has been updated, and you can proceed to sign in here: www.hellomd.com/signin

I hope this information helps! 🙂

VeronicaB

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