I just met with a doctor; how do I now receive my card?

They will send you one in the mail within 3-5 business days. If you lose it, they will send you a replacement one just as fast.


If you are on our website, select ‘medical case’. You will be able to see the doctor’s notes from your visit, along with the downloadable PDF version of your letter of recommendation. If you’re in our iPhone app, select ‘medical’ and you will find it there. We also mail you an embossed copy of your letter and photo ID card the day you are approved; it typically takes 3-5 business days for it to reach you.

Also, your unique patient ID is listed on the letter; this can be entered immediately by a dispensary at https://www.hellomd.com/verify 24/7 in order to verify that you have a valid recommendation.


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