"I can get a rec for $35 down the street, and it works exactly the same as yours. I originally paid $40, then $50, and now your offer for renewal is $60 for the same rec. Not only that, but if I renew after my expiration date, the renewal is only good until this year’s same expiration date, it’s not a full year. Customer Loyalty does not seem to be a priority here. Why should I choose your service at this point? I’ll make sure to let my friends know not to renew here anymore, as I don’t feel what you are doing is in the best interest of the patient, it’s in the best interest of your pocket books."
Why do the Prices keep going up for repeat customers?