Q&A

Can I get a new copy of my letter with the gold seal

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Hi there,

If your recommendation was lost or stolen, please reach out to our customer service team! You can email us at: support@hellomd.com or use our live chat feature located in the bottom corner of our website.

Please provide us with your mailing address and we will be able to get a replacement copy of your recommendation with the gold seal sent out right away. Please allow 3-5 business days for your replacement to arrive, however feel free to reach out to us again if it hasn’t arrived in one week.

I hope this information helps! ๐Ÿ™‚

VeronicaB

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