Question and Answer

We get questions from consumers every day, and we make it our mission to provide comprehensive answers in our primer library. (Do you have a question we haven’t answered yet? Book a free education consult with one of our experts to get the information you need.)

I have not been able to purchase anything. I was not contacted by an LP. I am still waiting. Very disappointed in this service.

Hi, I haven’t received the paperwork on my prescription renewal. Veronica asked me to reach out if I did not receive the paperwork by 3:30 today

I have a med mj card. Can I purchase ALL of the products on your website? Or just the ones with only CBD. I live in so CA.

Hi there! Unfortunately, at this time, only CBD products are available for shipment to SoCal. However,...

Is this formula used for neuro psychiatric disorders and seizure

Hi there! The story that really put CBD in the spotlight as an effective anti-epilectic drug (AED),...

How can I contact my doctor?

Hi there! Please use the live chat feature in the bottom corner of the HelloMD website – it’s...

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What cbd thc oil can be used for cance

Hi there! The anti-cancer potential of cannabis has been examined in numerous pre-clinical studies resulting...

My doctor's affiliation doesn't allow him to approve of Illinois Certification form. What can I do?

Hi there! I am afraid our doctors consultations are only available to patients in California, New York,...

How do I renew my subscription

Hi there! Thank you for coming back to us! Please login to the account you received it on and click on...

Hello, I live in Cleveland Tn.

"And I currently have been going to pain management for my back and shoulders. I have had 5 back...

Since I got my med card with hello MD I am looking for a local dispensary who delivers to my home in Bel ont CA. Can you help?

Hi there! If you are in need of a medical marijuana delivery service, HelloMD currently offers deliveries...

CBD Pain Relief (NO THC)

"I need a CBD product that has zero THC for neuropathy and arthritis pain. I cannot have significant...
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