How do I get a medical marijuana card?

"I tried to do this online with you guys a number of months ago, but there was some glitch and I never followed up. I’ve been getting your emails all this time and have decided I’d like to give it another try. I’ve been advised by friends here in Chico that it is still best to have an ID card even though it is now legal in California (because of the price differential). Thanks for your help!"

Hi there!

Butte County is one of the multiple counties in California that has yet to establish adult-use recreational marijuana laws, so some locations in your area may still require a medical card.

If you were interested in obtaining your medical marijuana card, you can sign into your HelloMD account that you started and pick up right where you left off! Everything remains saved so that you can leave and return if necessary.

As long as you have access to a device with a video camera – such as a smartphone, tablet or camera-enabled laptop or desktop, you can meet with one of our doctors online. The consultation will take approximately 10-15 minutes, depending on how many questions you have for the doctor.

If you run into any glitches during the process, please use our customer service chat located in the bottom corner of the HelloMD website – it’s a small blue circle that has a white square inside it. Feel free to message us there and we will be able to assist you with getting into your consultation. We will mail out a hard copy and photo ID of your medical card as well as email you a digital copy you can use immediately after meeting with the doctor.

I hope this information helps! 🙂


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